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User Experience Design & Consulting

Crafting useful, usable, and relevant digital experiences.

Our Approach

Our UX design process starts with discovery and research. We examine business objectives, evaluate the competitive landscape, identify pain-points, and get to know the user. We believe great UX is more than just a hunch or evaluating data. It comes from striking the right balance between data, empathy, and intuition. Throughout the process, we maintain an agile approach that yields user-centric and focused results.

They not only noticed the details of my project, but helped me refine them. They thoughtfully delivered my project using industry standard best-practices, and made my work shine.

- Andrew King, Adventist.org

Services

  • User Research
  • Competitive Analysis
  • Interviews & Surveys
  • Personas
  • Story Mapping
  • User Flows
  • Wireframes
  • Prototypes
  • Usability Testing
  • A/B Testing

01 Understand

Ask a lot of questions

Through research, workshops, interviews, and more, we learn all about the user’s needs, motivation, and behaviors.

02 Interpret

Start to tell the story

As we define our target user's context and method of accomplishing their goals, we're able to identify obstacles and opportunities for improvement.

03 Ideate

Brainstorm solutions

From sketching to key wireframes, we leverage knowledge gained in the Understand and Interpret steps to generate ideas and propose optimal solutions.

04 Prototype

Visualize the product

By creating realistic representations of the solutions we've identified, we're able to get quick and relevant feedback before development.

05 Measure

Evaluate the results

Testing provides data and direct input from real users that allows us to validate and measure our solutions and ideas against clear goals and business objectives.

06 Iterate

Continue the process

By repeating our UX process, we evolve and refine user experiences to maintain the success and relevancy of solutions over time.

Recent write-ups

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