Case Study
HireRight
Creating a composable website with streamlined localization to meet a global audience
01
The Challenge
An antiquated CMS and outdated website that weren’t able to keep up with HireRight’s expanding global reach.
02
The Approach
A ground-up redesign of the site using composable architecture.
03
The Outcome
A website that exceeded HireRight’s expectations for localization, security, and scalability.
Client Introduction
Global Background Screenings
HireRight is an industry leader in employment screening solutions, with a unified global platform spanning over 200 countries and territories. They use their industry and region-focused expertise to help businesses create custom screening programs, ensuring their clients hire the right people for the right opportunity.
Project at a Glance
What Our Team Provided
Solutions
- Websites
- Search & Discovery
Technologies
The Ask
A fresh start for a global brand
HireRight initially reached out to Foster Made for help securing and streamlining their existing website, but it soon became apparent that a full-redesign and re-architecture was required. With HireRight’s global reach, they needed a site capable of offering highly localized content that could meet the cultural and legal requirements of the different regions they serve.
As a company focused on providing background checks, they also needed to ensure that their site was as secure as possible.
Research & Discovery
Scalable infrastructure, hyper-local content
To kick off the project, we conducted an extensive research and discovery process. This involved conducting stakeholder interviews to determine HireRight’s goals for the project, as well as a thorough audit of the company’s existing web site.
Since HireRight’s current site was actually several websites with different URLs, users in different regions would have to navigate to the correct one to get the info they needed. This was a major headache for HireRight, and made for a disjointed experience for their customers.
UX Strategy & Design
Content-first, future-forward
To remedy the multi-site disjointed experience, we worked with HireRight to create a site map that prioritized the most important information and streamlined the user experience.
From there, we went page by page to determine what content areas were going to be the same globally, and where there could be swappable modules of information that could be updated locally. At the same time, we were thinking beyond the existing content to ensure the site could continue to grow and adapt with the business.
Content Publishing
Contentful for advanced localization
To meet HireRight’s ambitious localization goals, we recommended using Contentful’s composable content platform. With Contentful, HireRight can create a single page or experience that caters to many different regions. For instance, one hero image can appear for viewers in Japan, while another can be shown for South American users. This functionality greatly reduces the complexity of hosting localized content, making life much simpler for HireRight’s content teams.
Security & Maintenance
A secure site that’s easier to maintain
In re-architecting HireRight's website, we had the opportunity to bolster their proactive security measures while also reducing the internal overhead required to maintain that security. The maintenance and upkeep of the legacy CMS fell entirely to the IT department, meaning significant time and resources were spent that could have been better used elsewhere.
In building a composable website from the ground up, we delivered a solution that was more secure and less expensive to maintain. Not only are bots and spam more easily screened out, increased uptime ensures fewer headaches for everyone, and offloading compliance to third-party vendors frees the IT department to focus on more pressing matters.
The End Result
A website that works, everywhere
The end result is a globally unified website with robust localization features that’s more secure and easier to maintain than its predecessor. Content teams can easily integrate the local information that’s needed for their region, while HireRight ensures that global messaging remains the same no matter where you are.
And while the site is currently exceeding HireRight’s expectations, we wanted to ensure that it would continue to do so for years to come. Thanks to the composable nature of the build, HireRight will be able to easily scale the site and add new local translations and other features as they’re needed.
Client Testimonials
"Foster Made did a great job knowing what we needed in the beginning and what we would need to transition to what’s next. It took a lot to do even commonplace things with the old site. The experience between the previous website and the current iteration is a night and day difference. With Foster Made’s help we’ve been able to succeed in getting towards a better experience overall."
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