Screening for Mental Health

When SMH approached us, the development challenges they faced were, at their core, business challenges as well. SMH offers a variety of online mental health screenings that are available to the general public or created specifically for organizations such as colleges, workplaces, or community organizations. Over time, SMH’s scale of operations and reach expanded, and they needed a more powerful application and improved system to manage it all.

Considering the sensitive nature of the screenings and collected data, we needed to ensure that the application was reliable and user-friendly. We went through multiple rounds of testing to ensure stable functionality for all parties involved. This included SMH employees who manage everything from a high level, microsite administrators who manage unique screening sites for their organization, and end users who take the screenings.

SMH had a record number of screenings immediately after we launched the new application. Not only is the screening app we built more powerful, it’s also extremely efficient and provides a lower total cost of ownership for SMH as they add new organizations to the system. The app also features an improved user experience with admin and client dashboards that make customization and reporting easier. The best part? Our work has helped SMH continue to empower communities and reach more individuals through quality mental health assessments and education.